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SmartConnection

SmartConnect Configuration Guide

This guide explains how to configure SmartConnect on supported Motorola MXP600, MXP660 and MXM600 radios for use with the TETRAPACK SmartConnect Gateway.TetraPack

The instructions assume the user has already purchased the "SmartConnect" feature license and has compatible firmware installed on the radio.

Requirements

Before configuring SmartConnect, ensure the following prerequisites are met.

Radio Requirements

The radio must have:

  • DimetraConnectSmartConnect feature licensed

  • Firmware MR2025.2b or newer

  • Working Wi-Fi capability

Software Requirements

Configuration requires:

  • Motorola Tetra CPS Plus 8.4 or newer

Network Requirements

The radio must have access to the internet via Wi-Fi and be able to reach theTetraPack TETRAPACK gateway.Core.

SmartConnect Gateway

The TETRAPACK SmartConnect gatewayTetraPack endpoint is:

core.tetrapack.online:9977/bptt?password=my-hotspot-password
Mobilty and System Parameters

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REMEMBER - If your Hotspot Password contains Special Characters, these need to be entered into CPS URL Encoded.
For Example.
P@ssw0rd! = P%40ssw0rd%21

Radio Configuration (CPS)

Open the radio configuration in Tetra CPS Plus 8.4.

Step 1 – Configure Wi-Fi

Navigate to:

Connectivity → Wi-Fi → Network Profiles

Create a new Wi-Fi profile and configure:

  • SSID

  • Security mode

  • Password

Write the configuration to the radio.

Step 2 – Configure SmartConnect

Within CPS, configure the SmartConnect connection parameters.

Enter the TETRAPACKTetraPack gateway:

core.tetrapack.online:9977/bptt?password=my-hotspot-password

REMEMBER - If your Hotspot Password contains Special Characters, these need to be entered into CPS URL Encoded.
For Example.
P@ssw0rd! = P%40ssw0rd%21

Write the configuration to the radio.

Troubleshooting

If the radio fails to connect to the gateway, the most common cause is a cached certificate or invalid DimetraConnectSmartConnect profile.Certificate.

Reset the DimetraConnectSmartConnect certificates using the radio Test Mode.

Enter Test Mode

On the radio keypad enter:

*, ##, MenuMenu, → (Right ArrowArrow)

This opens the Test Mode menu.

Delete SmartConnect Enrollment Certificates

Navigate to:

Certificates → Dimetra Connect → Delete

Delete the stored certificate.

After deleting the certificate:

  1. Restart the radio

  2. Reconnect to Wi-Fi

  3. Attempt the DimetraConnectSmartConnect connection again

Additional Notes

  • Radios must have a valid DimetraConnectSmartConnect feature license installed.

  • Firmware older than MR2025.2b may not support the required connection methods.

  • Ensure outbound TCP connectivity to the gateway port is allowed.

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